Delivery
Delivery Information
Thank you for choosing TDS Music! We’re committed to ensuring your order reaches you as quickly and smoothly as possible. Below are the details regarding our delivery process.
Shipping Times
- Processing Time: Orders are typically processed within 1-3 business days. During peak seasons, processing times may be slightly longer.
- Standard Shipping: Delivery usually takes between 5-7 business days from the date of processing.
- Expedited Shipping: Delivery within 2-3 business days from the date of processing. Expedited shipping options are available at checkout.
- International Shipping: Delivery times vary depending on the destination. Generally, international orders arrive within 7-14 business days.
Shipping Rates
- Domestic Shipping: Calculated based on the weight of your order and your delivery location. Rates will be displayed at checkout.
- International Shipping: Calculated based on the weight of your order, destination, and chosen shipping method. Rates will be displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Delivery Issues
If you encounter any issues with your delivery, such as delays or damaged items, please contact our customer service team as soon as possible. We’ll work quickly to resolve any problems and ensure your satisfaction.
Address Accuracy
Please ensure that all shipping information is accurate when placing your order. TDS Music is not responsible for delays or issues caused by incorrect or incomplete shipping addresses.
Delivery to PO Boxes
We currently do not ship to PO Boxes. Please provide a valid residential or business address for your order.
Order Cancellation
Once an order is placed, we begin processing it immediately. If you need to cancel or modify your order, please contact us within 1 hour of placing your order. After this time, we may not be able to make changes.
If you have any questions or need assistance, feel free to reach out to our customer support team. We’re here to help and ensure you have the best experience with TDS Music.
Thank you for your support and for being part of the TDS Music community!
Contact Us
Email: tdsmusic@qualityservice.com
Business Hours: Monday to Friday, 9 AM - 5 PM (UTC)